Computer CORE is happy to offer free virtual technical support to Virginia residents. Contact us for answers to many of your residential internet connection and home computer questions.
Submit a request through the portal button above, or leave a phone message, or send an email and our team will respond back promptly!
This free service is provided by Computer CORE, a Virginia-based nonprofit organization specializing in basic technical training for adult learners. The program is in conjuction with the City of Alexandria and the American Rescue Plan Act (ARPA).
The Help Desk can also be reached by phone or email:
You will reach a message-only line staffed by digital navigators who will return your call or email promptly.
Please leave a message, clearly listing the following information:
✔ ZIP code
For anyone outside of Virginia needing assistance, find a digital navigator in your area through the National Digital Inclusion Alliance (NDIA) affiliate listing and map: