Computer CORE is happy to offer free HelpDesk services to Virginia, Washington, DC and Maryland residents. Over the phone, our Digital Navigators can guide you in finding the answers to computer issues, while learning in the process. For those desiring more in-depth lessons, CORE offers free online classes.
Submit a request through the portal button above, or leave a phone message, or send an email and our team will respond back within 12-24 hours (weekdays)!
This free service is provided by Computer CORE, a 25-year old nonprofit organization dedicated to bridging the digital divide for adult learners, especially to increase their earning power. Started with funding from the City of Alexandria, the HelpDesk is now operated directly by Computer CORE which competes for funding from government, corporation and foundation grants and appreciates donations from small businesses and individuals. .
The Help Desk can also be reached by phone or email:
You will reach a message-only line staffed by Digital Navigators who will return your call or email. Please check your phone messages and email for our response.
Please leave a message, clearly listing the following information:
✔ Name
✔ Phone
✔ ZIP code
For anyone outside of Virginia, Washington, DC and Maryland needing assistance, find a Digital Navigator in your area through the National Digital Inclusion Alliance (NDIA) affiliate listing and map:
